In the event that we fail in meeting our high standards of customer service please contact our Customer Services department by e-mail firstname.lastname@example.org or call Customer Services on +45 43 52 25 33
Alternatively you can write to us at:
Please provide as much detail of your complaint as possible, including product details, dates and times of communication with our company where applicable.
We endeavour to respond to all complaints within 3 working days advising you the estimated time the complaint should take to resolve. We will also advise you of the progress of your complaint on a regular basis should it not be resolved within 7 working days.